X99 Game Terms & Conditions — A Complete Guide to Using the Platform

X99 game is an online gaming and Sports Betting platform operated for users in Bangladesh. By accessing or using this website or app, you voluntarily agree to be bound by these Terms & Conditions.

These Terms and Conditions constitute a legal agreement between x99 game and its users. If you do not agree with any of the terms, please refrain from using the platform.

These Terms and Conditions are available in both English and Bengali. In the event of any dispute, the English version shall prevail.

To open an account with x99 game, the following conditions must be met:

• You must provide accurate and truthful information at the time of registration. Providing false information will result in account termination.
• Each person may hold only one account. Opening multiple accounts is strictly prohibited.
• Your account login details must be kept strictly confidential. You may not allow anyone else to access or use your account.
• Accounts may not be sold, transferred, or rented to any third party.
• If you notice any suspicious activity, contact x99 game support immediately.

Identity Verification (KYC)

X99 game may verify your identity at any time to ensure security. You may be asked to provide a national ID, passport, or other government-issued document. Withdrawals may be temporarily suspended until verification is complete.

X99 game maintains a strict policy against underage gaming. The following conditions must be observed:

• You must be at least 18 years old to open an account and place bets.
• Providing a false age during registration is a serious offence and may result in legal action.
• X99 game may request age verification documents at any time.
• If a user is found to be underage, their account will be closed immediately and all balances will be forfeited.

X99 game supports easy deposits and withdrawals via Mobile Pay, Nagad, and Rocket. The transaction rules are outlined below:

Deposit

• Minimum deposit amount: ৳200.
• Deposits are typically credited to your account instantly.
• Only use payment methods registered in your own name.
• The use of third-party payment methods is strictly prohibited.

Withdrawal

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are typically processed within 24–72 hours.
• Withdrawals may be delayed if identity verification has not been completed.
• Your withdrawal method must match the payment method used for your deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.

The following rules apply to all betting activity on x99 game:

• Once a bet is confirmed, it cannot be changed or cancelled.
• X99 game offers both pre-match and live betting options.
• Odds may change at any time. The odds displayed at the time of placing a bet will apply.
• X99 game reserves the right to void any bets placed at incorrect odds resulting from a technical error.
• If a match is abandoned or cancelled, your stake will be refunded.
• Maximum winnings on a single bet may be capped.

Live Betting

During live betting, odds change rapidly. There may be a short delay in bet acceptance due to odds fluctuation — this is a normal part of the process. If your bet is not accepted for any reason, you will be notified.

X99 game offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

• Each bonus can only be claimed once. Any attempt to claim the same bonus more than once will result in cancellation.
• To receive the welcome bonus, you must make your first deposit of at least the specified minimum amount.
• Withdrawing bonus funds typically requires meeting a wagering requirement of 5x to 10x the bonus amount.
• Bonus validity is generally 7 to 30 days. Any unused bonus will expire at the end of this period.
• X99 game reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected, the entire bonus amount and any associated winnings will be forfeited.

The following activities are strictly prohibited on x99 game:

• Creating multiple accounts to take advantage of bonuses.
• Betting using match-fixing arrangements or insider information.
• Intentionally exploiting any system bug or technical glitch.
• Using automated software or bots to place bets.
• Sharing your account or granting account access to a third party.
• Using the platform for money laundering or any other illegal financial activities.
• Attempting any form of hacking or cyber attack.

If any of the above activities are detected, the account will be closed immediately, the full balance will be forfeited, and legal action may be taken.

Whether you close your account yourself or it is closed by x99 game, a specific process applies in both cases.

Voluntary Account Closure

If you wish to close your account, please contact support. Make sure to withdraw any remaining balance before closure.

Closed by x99 game

• Violations of these terms may result in account closure without prior notice.
• Immediate closure upon identification as a minor.
• Accounts posing a security risk may be temporarily suspended.

Responsible Gaming Suspension

If you feel you have a gambling problem, you can apply for self-exclusion. x99 game takes responsible gaming very seriously.

X99 game is not liable for the following:

• Bets lost due to internet disconnection.
• Losses or damages resulting from issues with your own device.
• Delays or failures caused by third-party payment processors.
• Losses resulting from sharing your account credentials with others.
• Losses resulting from temporary service interruptions due to scheduled maintenance.

X99 game is committed to providing reliable service at all times. Should any technical issues arise, they will be resolved as quickly as possible.

X99 game takes the protection of your personal data very seriously. We do not sell your information to any third party.

• Your personal information is used solely to improve our services and for identity verification purposes.
• All transactions are secured with SSL encryption.
• Your information will not be shared with any authority except where required by law.

For more details, visit our Privacy Policy View the page.

X99 game reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will be communicated through the following methods:

• A notification will be sent to your registered email address.
• Push notifications will be sent via the app.
• The last updated date at the top of this page will reflect any changes.

Continued use of the platform after any changes to the terms will be considered your acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@x99game.app
• Live Chat: Available 24/7 on the website or app
• Language: Support available in Bengali and English